FAQs

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Frequently Asked Questions

If you have a question about what we do, check back here to find an answer. If your question isn’t answered here, feel free to contact us.

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General Services Offered

What services does the company provide?

Level 2 Chimney and Pool Inspections (both in-season and winter)

What areas are covered in a pool and chimney inspection?

See pool and chimney pages in main menu.

Booking and Scheduling

How can I schedule an inspection?

Call us at (908) 835-0101, email us at info@NichePCI.com, or complete the form on the contact page.

How far in advance should I book?
Typically if your inspection is for a real estate purchase, we try to accommodate scheduling based on home inspection dates/times. We are usually booked one week ahead. However, we do our best to arrange inspections even in crunch time situations.

Inspection Process

How long does an inspection usually take?
Inspection time varies depending upon how many chimneys/fireplaces are being inspected. Average time for a single chimney with one fireplace and heating flue is 1 hour. For pools, in-season (opened/functional) inspections are typically completed within 1 hour. *Note: Winter/closed pool inspections usually take 1 ½ hours to complete due to cover removal, snow and ice conditions, etc.

Preparation for Inspection

What should I do to prepare for a chimney inspection?
Please be certain that there is no active fire in the fireplace or stove on the day of inspection. It is not necessary to have the flue swept prior to inspection. However, it is preferred that the firebox is not filled with ash, burnt logs etc as this makes the inspection difficult to view all surfaces. It is also helpful if the fireplace area is clear/accessible (moving boxes, furniture etc.)
What should I do to prepare for a pool inspection?

Please be certain that the pool area is accessible (i.e. pool access gates are unlocked). Any operational accessories/remotes are available at time of inspection.

Pricing and Payment

What payment methods are accepted?

Checks/cash, all major credit cards (with a processing fee), and Zelle.

After the Inspection

How soon will I receive the inspection report?

Within 24-48 hours, provided payment has been processed. Note: we realize there are often emergency/time crunch situations and we’ll do our best to prioritize and accommodate accordingly. Please communicate time sensitive circumstances at time of scheduling.

What if issues are found during the inspection?

For real estate transactions, we recommend obtaining estimates from qualified, reputable contractors as soon as possible. Our reports are very detailed and can be used by contractors for estimating purposes.

Does Niche provide estimates for repairs?

Niche is an independent inspection only company with our clients’ safety and best interest at heart. While we can often offer guidance and “ballpark” ideas, only a qualified contractor’s formal estimate can be used for accuracy. Please note that pricing/estimates are always adjusting to current market conditions and any verbal discussions with our inspectors are purely prospective.

Safety and Security

How does the chimney inspection enhance the safety of my home?

Each year in the USA, there are an estimated 25,000 chimney fires. These fires are often due to factors like creosote buildup, blockages, and structural issues in chimneys. Regular inspections and cleanings can help reduce the risk of such fires.

How does the pool inspection enhance the safety of my home?

There are an estimated 6,500 reported pool-related injuries in the USA per year. Pool access/fencing is vital to protecting from unwanted entry and injuries. Pool surround safety, interior conditions, drain, equipment and electrical safety are all paramount to the safe and enjoyable use of your pool.

Frequency of Inspections

How often should I schedule a Level 2 chimney inspection?
  • When Buying or Selling a Home: Per NFPA 211, level 2 chimney inspections are required upon transfer/sale of property. Annual sweep/cleaning is recommended, in addition to inspections based upon type and use of fireplaces and any issues.
  • After a Weather Event or Damage: If the chimney has experienced damage from severe weather, earthquakes, or any other structural impact.
  • Change in Fuel Type or Flue: When there is a change in the heating appliance or fuel type used with the chimney.
  • Annual Check-up with Certain Conditions: If the chimney or venting system hasn’t been inspected recently or if you’re unsure of the last inspection, it might be wise to opt for a Level 2 inspection for peace of mind.
How often should I schedule a pool inspection?
  • Upon sale/transfer of a new home, an initial pool inspection is recommended to determine all conditions and pool safety.
  • After any renovations/alterations to the pool (changes in pool surround, installation of a slide or new handrails etc.) It is recommended that ALL electrical work related to the pool be completed by a licensed electrician. It is also recommended that a licensed electrical contractor be consulted both before and after any changes to the pool surround to ensure that the pool grounding wires have not been disturbed.

Cancellations and Rescheduling

What is your cancellation policy?
Given the rapid response-type of our business and often tight schedules, we require a minimum 24-hour notice of any cancellation or rescheduling request.